faq

Note [CGLI -Cyber Trade Center will be mentioned as (CTC) in below contex

IMP Note : We recommend the Event Organizers to book the platform with minimum 3 days prior to event date .

 

1) Is Tentative Booking active only for 24 hours ? what happens after 24 hour?


Ans: Inorder to keep our platform utilized effectively ,we made a condition that tentative booking can be override by confirm booking after 24 hours.In case if no one override your tentative booking it will remain as same till that booking date

 


2) Can we get the Refund of CTC booking fee in case of cancellation?


Ans: We can understand that there could be exceptional scenarios some times and we prioritize client’s satisfaction rather than our profit. yes of course we will refund the trade center booking fee in case of cancellation due to valid reason. Please contact us for such scenario

 


3) Can we reschedule the event date after booking?


Ans: We can understand that there could be exceptional scenarios some times and we prioritize client’s satisfaction rather than our profit. yes of course we will help you to reschedule your event under valid scenario. Feel free to contact us.



4) Can I book the CTC in advance?


Ans: Yes, the CTC calendar is open till DEC-2022 with the current discount booking fee of (0.50 cent per concurrent user count) . you can book the trade center with the same offer till Feb-2021.



5) Can I invite visitors internationally for my event in CTC?


ANS: Yes, you can; We launched our project in moe than 10 region servers to make it faster and efficient, so 80% traffic from countries in specific region and 20% of traffic internationally is advisable to avoid any latency in user experience.

We have dedicated server and CTC for International EVENTS in which you can invite visitors internationally without any limit, but that platform is not under this offer price. Contact us for more details.


 

6) Do I need to pay TAX to INDIA if we avail the CTC outside of INDIA?


ANS: NO, We have TAX exemption for clients from OUTSIDE of INDIA. So just the server utilization fee (0.50 cent per concurrent User count) need to be paid.


 

7) To Access this CTC in laptop, Mobile & Tablet do I need specific configuration?


ANS: Our application will run in all platform and all devices. To get better experience we advise to have updated hardware configurations.

 

THANKS FOR YOUR VALUABLE TIME & SUPPORT. WE ARE AVAILABLE ROUND THE CLOCK IN CHAT

TO ASSIST YOU INSTANTLY FOR ANY FURTHER CLARIFICATIONS